Shipping
Most orders will ship the following business day. Orders placed on weekends or holidays will ship the next business day.
All orders of $100 and above receive complimentary free shipping via USPS and free returns.
International shipping charges will be calculated at checkout. Duties and taxes will be calculated and due at the time of delivery. The recipient is responsible for return shipping costs. Shipping timelines may vary by destination and customs clearance delays.
Once shipped, your order should arrive within the below carrier-designated window.
Domestic (USA): 2-5 business days
International: 8-14 business days (varies by destination)
We encourage you to use your primary home or work address for your order. LANES does not offer package reships, rerouting, pick-ups, or refunds on items that have been shipped to hotels or other temporary locations. Please make sure that you will be at your temporary address at the time of delivery to ensure that your product is received.
Returns
We want you to be completely satisfied with your purchase. If, for any reason, you are not, you may return your item(s) within 14 days of receiving your order. Items must be in their original, unused condition with all packaging intact.
Items must not show any signs of wear or alteration.
To start a return, you can contact us at hello@wearlanes.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@wearlanes.com.
We offer FREE returns & exchanges for full refund on all U.S. domestic orders when claimed within 14 days of your order being delivered.
While we’re unable to offer free returns or exchanges on international orders at this time, we’re happy to process your refund if you cover the return shipping cost and return the item(s) within the 14-day window.
We’ll notify you once your return has been received and inspected and inform you whether the refund has been approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
For more questions, visit our FAQ page.